Terms & Conditions
Welcome to Giftify-3D. By accessing or using our website, placing an order, uploading a model/photo, or requesting a custom 3D printing service, you agree to the following Terms & Conditions.
1. Products & Services
We offer 3D printed products, personalized gifts, devotional sculptures, home décor, toys, accessories, functional 3D prints, and custom 3D printing services.
Product specifications, sizes, materials, colours, production times, and customization options may vary depending on the selected product.
2. Custom & Personalized Products
Customers may provide photos, 3D models, names, text, logos, or other information for customization.
The customer is responsible for ensuring that all uploaded files, images, designs, and information are accurate and suitable for printing.
Minor differences in colour, texture, dimensions, and finishing may occur due to the 3D printing process.
3. Uploaded Content
Customers must have the necessary rights or permission to use any photo, logo, character, model, artwork, or other content uploaded to the website.
We reserve the right to refuse or cancel orders involving unlawful, copyrighted, offensive, or inappropriate content.
4. Product Images
Product images displayed on the website may include demonstration or sample images. Actual products may have slight differences in colour, texture, finishing, or appearance due to materials, printing technology, lighting, and screen settings.
5. Orders & Payments
Orders will be processed after successful payment or confirmation, as applicable.
Customers are responsible for reviewing product details, customization information, quantity, size, colour, and delivery details before placing an order.
Once a customized product has entered production, changes or cancellations may not be possible.
6. Custom 3D Printing Services
For custom printing requests, customers may upload STL, OBJ, 3MF, images, or other supported files.
Custom orders may require design review, quotation, confirmation, or additional communication before production.
Production will begin after the required details and payment are confirmed.
7. Delivery & Shipping
Orders will be shipped to the address provided by the customer.
Delivery timelines may vary depending on the product, customization requirements, production time, shipping location, and courier availability.
Delays caused by courier services, weather, natural events, public holidays, or other circumstances beyond our control may occur.
8. Returns & Exchanges
Due to the customized and made-to-order nature of many of our products, personalized or custom-made products may not be eligible for return or exchange unless the product is received damaged, defective, or incorrect.
Customers should contact us as soon as possible with photographs and order details if there is an issue with the received product.
9. Damaged Products
If a product is damaged during delivery, customers should contact us within the specified period with clear photographs/videos of the package and product.
After reviewing the issue, we may provide a replacement, repair, or other suitable resolution as applicable.
10. Intellectual Property
All website content, including text, graphics, logos, product photographs, designs, and other materials, belongs to [Company Name] or its respective owners and may not be copied, reproduced, or distributed without permission.
11. Website Usage
Customers agree not to misuse the website, upload harmful files, attempt unauthorized access, or use the website for unlawful purposes.
12. Product Availability
Product availability, pricing, specifications, and designs may be changed or updated without prior notice.
We reserve the right to cancel an order if a product is unavailable, incorrectly listed, or cannot be produced as requested.
13. Privacy
Customer information submitted through the website will be handled in accordance with our Privacy Policy.
14. Changes to Terms
We reserve the right to update these Terms & Conditions whenever necessary. Updated terms will be published on this page.
15. Contact Us
For orders, customization requests, support, or any questions regarding these Terms & Conditions, please contact us:
[Company Name]
Address: [Complete Business Address]
Phone: [Phone Number]
WhatsApp: [WhatsApp Number]
Email: [Email Address]
Website: [Website URL]
Business Hours: [Business Hours]
For Custom 3D Printing & Bulk Orders:
Please contact us through the website enquiry form or WhatsApp for quotations and customization requirements.
