Shipping Policy

At Giftify-3D, we aim to deliver your 3D printed products, personalized gifts, devotional sculptures, and custom orders safely and on time across India.

1. Shipping Availability

We provide shipping services across India, subject to serviceability of the customer’s delivery location.

Shipping availability may vary depending on the location, product type, order size, and courier service.

2. Order Processing

Orders are processed after successful payment and confirmation of the required product or customization details.

Standard products and customized products may have different processing times.

Custom and personalized products may require additional time for design preparation, 3D printing, finishing, quality checking, and packaging.

3. Estimated Delivery Time

Delivery time generally depends on:

Product availability
Customization requirements
Production time
Delivery location
Courier availability
Public holidays and unforeseen circumstances

The estimated delivery timeline will be communicated or displayed where applicable.

Please note that delivery timelines are estimates and may vary.

4. Custom & Personalized Orders

Custom products such as 3D figures, sculptures, photo-based products, personalized gifts, and products made from uploaded models may require additional production time.

Production will generally begin after the required customization details, files, and payment are confirmed.

5. Shipping Partner

We use Shiprocket to facilitate shipping and courier services for eligible orders.

Depending on the delivery location and service availability, Shiprocket may assign the order to an appropriate courier partner.

6. Shipping Charges

Shipping charges may vary depending on:

Delivery location
Package size and weight
Product quantity
Shipping service selected
Courier availability

The applicable shipping charges will be displayed or communicated before order confirmation, wherever applicable.

7. Order Tracking

Once the order has been dispatched, customers may receive tracking details through the contact information provided during checkout.

Customers can use the tracking information to check the shipment status.

8. Delivery Address

Customers are responsible for providing a complete and accurate delivery address, including:

Name
House/Building number
Street/Area
City
State
PIN code
Contact number

We are not responsible for delays or failed deliveries caused by incorrect or incomplete address details provided by the customer.

9. Failed Delivery

Delivery may fail due to reasons such as:

Incorrect address
Incorrect phone number
Recipient unavailable
Refusal to accept the package
Multiple failed delivery attempts
Location not being serviceable

If the shipment is returned to us due to a customer-related delivery issue, additional shipping charges may apply for re-delivery.

10. Damaged Package

Customers are advised to inspect the package upon delivery.

If the package or product appears damaged, please take clear photographs/videos of the package and product and contact us as soon as possible.

The issue will be reviewed and handled according to our Return & Refund Policy.

11. Delays

Delivery may be delayed due to circumstances beyond our control, including:

Weather conditions
Natural disasters
Public holidays
Courier delays
Transportation disruptions
Government restrictions
High-volume periods
Other unforeseen circumstances

We will make reasonable efforts to assist customers in tracking delayed shipments.

12. Bulk & Corporate Orders

Bulk orders, corporate orders, wedding orders, event orders, and large quantity orders may require special shipping arrangements.

Shipping timelines and charges for such orders will be communicated separately based on the order quantity, package size, and delivery location.

13. International Shipping

International shipping, if offered, will be subject to product eligibility, destination country, courier availability, customs requirements, duties, and applicable regulations.

Any applicable customs duties, taxes, or import charges may be payable by the customer unless otherwise stated.

14. Contact Us

For shipping, delivery, or order-tracking queries, please contact us:

[Company Name]
Address: [Complete Business Address]
Phone: [Phone Number]
WhatsApp: [WhatsApp Number]
Email: [Email Address]
Website: [Website URL]
Business Hours: [Business Hours]

For Shipping Support:
Please provide your Order Number and registered phone number when contacting us regarding a shipment.